Citymax Hotel Bur Dubai

ex. Citymax Bur Dubai

Al Kuwait Street, Dubai, United Arab Emirates, 116121show map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Overview

Situated in main buildings, Citymax Hotel Bur Dubai offers 691 rooms with views of the lake. The venue opened its doors in 2010.

Location

The accommodation is set in the centre of Dubai, within easy reach of coffee shops and cafés. The city centre is also 3 km away.

There is Al Jafiliya train station nearby. Dubai Creek SPB airport can be reached by car.

Rooms

Each room at the hotel has individual climate control, a private safe and a writing table. The kitchen is fitted with a microwave, a refrigerator and a kettle.

Eat & Drink

Buffet breakfast is served daily in the restaurant. Chinese & Asian restaurant offers a fine selection of Chinese dishes. A selection of appetisers and grills is available at the sports bar.

The hotel offers a buffet breakfast at the price of AED 33.33 per person per day. 

Leisure

There is an outdoor pool to relax after a busy day. In addition, you can practise billiards and darts organised by the property.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

The hotel staff speaks English, Arabic, Hindi, Tagalog / Filipino.

Year renovated:   2010.  Number of floors:   7.  Number of rooms:   691.

+ More- Less
Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Coffee shop

Shuttle

Airport shuttle

Fitness/ Gym

Fitness studio

Swimming pool

Outdoor swimming pool

Private swimming pool

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Darts
  • Fitness studio

Services

  • Airport shuttle
  • 24-hour room service
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service

Dining

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Private swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels

Room view

  • Sea view
  • Garden view
  • City view
  • Mountain view
  • Landscape view

Room features

  • In-room air conditioning
  • Individual heating
  • In-room safe
  • Living room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bathtub shower combination
  • Hair dryer
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
+ More- Less
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 5 yearsExisting bedsFREEExtra bedOne child6 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less

Rooms and availability

Basic Twin Room
  • Bed options:
    • 2 Single beds
    • 1 Double bed
room details
Basic Single Room
  • Bed options:
    1 Single bed
room details
Basic Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
room details
Double Room
  • Bed options:
    • 2 Single beds or 1 Double bed
    • 2 Single beds
    • 1 Single bed
  • Max occupancy:
    2 persons
  • City view
  • Smoking
  • Shower
  • Private bathroom
  • Non-smoking
room details
Double Room Adults only
  • Bed options:
    1 Double bed
  • Max occupancy:
    2 persons
  • Free Wi-Fi
room details
for Single Use
  • Bed options:
    • 1 Double bed
    • 2 Single beds
  • Max occupancy:
    1 person
room details
Standard Single Room
  • Bed options:
    1 Single bed
room details
Standard Triple Room
  • Bed options:
    Sleeping arrangements for 3 persons
room details
Double Room for Single Use Adults only
  • Bed options:
    1 Single bed
  • Max occupancy:
    1 person
room details
Standard Double Room for Single Use
  • Bed options:
    1 Queen-size bed
  • Max occupancy:
    2 persons
room details
Family Room
  • Bed options:
    • 1 Single bed
    • Sleeping arrangements for 3 persons
    • 1 Double bed
  • Max occupancy:
    4 persons
  • City view
  • Free Wi-Fi
  • Shower
  • Air conditioning
room details
Family Two-Bedroom Room
  • Max occupancy:
    2 persons
room details
Family Connecting Room
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    3 persons
room details
Family Single Room
  • Bed options:
    1 Single bed
room details
Family Triple Room Adults only
  • Bed options:
    Sleeping arrangements for 3 persons
  • Max occupancy:
    3 persons
room details
Family Quadruple Room Adults only
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max occupancy:
    4 persons
  • Free Wi-Fi
room details
Standard Family Quadruple Room
  • Bed options:
    Sleeping arrangements for 4 persons
  • Max occupancy:
    4 persons
room details
Economy Double Room
  • Bed options:
    Bed assigned on arrival
  • Max occupancy:
    2 persons
room details
Standard Apartment
  • Bed options:
    1 Double bed
  • Max occupancy:
    2 persons
room details
Show 16 more room typesLess
Location
  • Nearby
  • Restaurants
  • City landmarks
BurJumanBurJuman970 mSheikh Khalifa Bin Zayed Rd
Children's CityChildren's City90 mAl Riyadh St 90 Awolowo Way Ikeja Lagos
Al Attar Shopping MallAl Attar Shopping Mall740 mAl Attar Shopping Mall Al Kuwait St Al Karama
The Choco MonarchThe Choco Monarch190 mAl Mankhool Al Ain Centre - Computer Plaza G-25
Filli CafeFilli Cafe370 m7th Street Al Mina Road
McDonald'sMcDonald's510 mMankhool Mankhool Rd
Golden Gate RestaurantGolden Gate Restaurant660 mAl Raffa Al Kuwait St
Multi Food Rest & CafeteriaMulti Food Rest & Cafeteria670 mRolla St
Blue Ginger RestaurantBlue Ginger Restaurant730 mAl Khaleej Centre Al Rolla St Al Rolla Street
Dunkin' DonutsDunkin' Donuts740 mAl Raffa Al Khaleej Centre Mankhool Rd
SubwaySubway770 mAl Karama Ground Floor Sheikh Khalifa Bin Zayed Rd
show map
Getting around
Airports
Dubai Creek SPB (dcg)4.2 km
Dubai (DXB)6.7 km
Train
Al Fahidi Station1.0 km
Khalid Bin Al Waleed Station1.4 km
Underground
Al Fahidi1.0 km
ADCB1.0 km
Bus
Bus stop100 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Reviews
7.0
Very goodbased on 711 reviews
  • 7.0
    Very good

    Nice, friendly staff

    We lasted almost 40 minutes checking in at 4:00 a.m. Tomorrow, because it seems they canceled our reservations and were trying to rearrange everything.

  • 7.2
    Very good

    The breakfast buffet

    The distance to the metro station is very long

  • 9.0
    Perfect

    location was more or less good, it was clean and rooms were comfortable. pool was cool and had a great view of downtown.

    Too much Indian breakfast, the staff just a normal stay.

  • 6.0
    Guest rating

    friendly and French speaking staff and a very good restaurant

    bad wifi connection in the room

  • 8.0
    Great

    Room too small, hardly any bags would fit in. They made your room even if I didn't ask for it, maids threw things at me that weren't meant to be thrown

  • 5.0
    Guest rating

    the atmosphere

    the pool was small

  • 7.0
    Very good

    The hotel was very clean and the staff was friendly. The service was here excellent.

  • 7.0
    Very good

    Breakfast is always the same

  • 9.0
    Perfect

    Great location, super clean, great value for money

    Room was very small (that is grumbling on a very high level)

  • 7.0
    Very good

    Check-in was quick and easy. Front desk staff were polite and friendly.

    The water was not working in the bathroom and the baby cot they brought us was broken. We called front desk but nobody came for about 30 min. My husband then went down himself talked to the manager and both issues were fixed. Bring you own water. The bottles are a rip-off.

  • 7.8
    Very good

    room is clean but a bit small, towels are replaced everyday, very accessible to attraction and malls, has a bus stop infront and taxi is not a problem, Filipino staffs( guards.receptionist, cafe staff) are very accommodating and always comes with a smile, has safe so i can put my valuables, and has luggage room to put your things, good for single or travellers with friends, but not for family, room service is quick.

    waited for a very long queue to check in and when its my turn the lady receptionist (bit chub and long hair arab looking lady) went away with out saying anything so i need to wait again for other staff, room is small, no curtain shower so water keeps flooding the floor need to use towel to dry the floor, only 1 bottle of water is provided in my entire stay, most of the Tv channels are not english language, internet cafe is a bit small and has no privacy connection is very slow, food in resto and cafe has few options, and most food are indian/curry food. no disturb sign is not available and only 1 trash bin the room.

  • 5.0
    Guest rating

    Poor stuff poor service poor room poooor

  • 7.8
    Very good

    My experience at the New CityMax Hotel Bur Dubai was was very pleasant and relaxing. Hotel staff where very polite and had very little wait time with check in. Room accomondations where very pleasing to the eye and very clean. Hotel is located in a prime location for easy access to shopping malls souks markets. Easy to catch taxis and short walk to underground train system. I would certainly stay at this hotel on my next visit to Dubai! Good value for the money.

    Spa with sauna and/or steamroom unavailable. No complinmentary WIFI.

  • 8.2
    Great

    The hotel was conveniently located near the places I had to visit and the price was excellent.

  • 8.2
    Great

    room a title bit small

+ More- Less
FAQ
Can I have a breakfast on site?
Yes, buffet breakfast is available for the guests.
What is the earliest and the latest I can check-in?
You can check in from 14:00 till 23:59 on your day of arrival.
What is the earliest and the latest I can check-out?
You can check out till 12:00.
How far is the city center from the property?
The city centre is located 3 km away.
Are threre any cleaning services provided?
Yes, the hotel offers dry cleaning service.
What are the on-site dining options?
There is Huddle Sports Bar & Grill restaurant that offers Thai meals.
Can I have dinner or supper nearby?
Yes, you can have a meal at Purani Dilli Dubai, Cantina 1810 and Hookah Pani Lounge located about 50 metres away.
What room types are available here?
The hotel offers such room types as a single room and a deluxe room.
What onsite sport activities can I take part in?
You can benefit from a gym and fitness room available on site.
Is there any public transport in vicinity?
Yes, there is Kuwait Road 1 bus stop within 200 metres away.
Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as 

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 5 yearsExisting bedsFREEExtra bedOne child6 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
+ More- Less
Getting around
Airports
Dubai Creek SPB (dcg)4.2 km
Dubai (DXB)6.7 km
Train
Al Fahidi Station1.0 km
Khalid Bin Al Waleed Station1.4 km
Underground
Al Fahidi1.0 km
ADCB1.0 km
Bus
Bus stop100 m
+ More- Less
Need a shuttle?
You can book a shuttle, once your reservation is complete.
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Tip: Consider options with free cancellation to stay flexible in light of the ongoing outbreak of COVID-19.